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Privacy 

At Therapprove, we are committed to protecting the privacy of our users. This policy outlines how we collect, use, and protect personal information that is shared with us through our app.

Information We Collect: We collect personal information from users of our app to provide and improve our services.

 

This may include:

  1. User account information, such as your name, location, email address, and password.

  2. NPI numbers and insurance accepted will be collected from practice owners and therapists.

  3. Information about the child receiving care, such as age (birth month and year only) and medical history, specifically diagnosis and types of therapy needed.

  4. Information about the caregiver, such as name, insurance information and relationship to the child.

 

How We Use Your Information: We use your personal information to provide and improve our services, as well as to communicate with you.

 

This may include:

  1. Facilitating communication between pediatric therapists and caregivers.

  2. Providing information about the types of therapies that may benefit your child.

  3. Conducting research and analysis to improve our services.

  4. Providing customer support and resolving technical issues.

  5. Sending promotional and marketing materials related to our app.

 

Information Sharing: We do not sell or share personal information with third parties, except as necessary to provide our services.

 

This may include:

  1. Sharing information with pediatric therapists, practice owners and caregivers to facilitate communication and provide therapy services.

  2. Sharing information with our service providers, such as hosting and data storage providers, as necessary to provide our services.

  3. Sharing information as required by law or to protect our legal rights.

Data Security: We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. This includes using encryption and access controls, as well as regularly reviewing and updating our security practices.

Children’s Privacy: Our app is designed for use by pediatric therapists and caregivers, but we do not knowingly collect personal information from children under the age of 13.

Changes to Policy: We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically for any updates.

Contact Us: If you have any questions or concerns about our privacy policy, please contact us at privacy@therapprove.com.

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